If you are a tow company do not do business with these people. I can't name anyone but I can ensure you that you will regret it.
If the unit is in bad shape you will not get paid for the tow. If you have been repoed by Rapid and your vehicle was of good value follow the paper trail/money trail. Find out where your vehicle was sold and how much it was sold for. Call a repo lawyer and get to work.
These people have stiffed every tow yard in the state.
They sweet talk you and are really nice until its time to pay up. Very rude and then the tough talk starts like you owe them a favor.