I got a loan from rapid auto loans back in march of 2012..i borrowed 2500 with a total payback of 4210.68...that's bad enough. But after making all the payments I went on with my life not thinking they still had my title.
I went to trade my car in and couldn't until I received the title back. I called and got a very rude agent, after speaking with her she said they didn't send my title back due to a 60.00 charge. I said ok, I will send the 60.00 and send me the title. She said now the balance due was over 1500.00????
I refused to pay that and after hours arguing they said they will settle on 900.00 for a 60.00 charge I was never told about, called or letters nothing. 5 years later I still have the car and no title...
Product or Service Mentioned: Rapid Auto Loans Auto Loan.
Reason of review: Poor customer service.
Monetary Loss: $1500.